CASE STUDIES

CHAPTR

A web agency in Southampton, creating impactful websites that inspire audiences to think, feel or do; designed and built for brands engaged in culture and the creative arts.

THE CUSTOMER

Chaptr is made up of a team of inspirational thinkers which include web designers, developers and digital marketers; working together to create a culture with creativity at its roots, producing award-winning websites.

Chaptr's mission is to create connections between people, culture and the creative arts through better websites; inspiring millions to think, feel and do.

THE CHALLENGE

Chaptr had always recruited using traditional online advertising and relying on their local Southampton network. The search, selection and screening had been carried out in-house by the leadership team.

As Chaptr continued to grow, they struggled to find local candidates and were spending too much time and resource on recruitment. They had been unsuccessful in finding a recruitment partner that they could trust to deliver results without large upfront costs.

Looking for design focused Front End Developers with extensive WordPress experience, it was important to find the right technical fit as well as someone who would excel in the well established company culture.

“I'd had an inherent dislike of the industry and I'd even post 'No recruitment agencies, please" on every job post we released. I wanted none of it! And then I started working with Ripple and all that changed. They are personable, reliable, friendly, and best of all, cost is not a barrier to working with them because they spread their fees across a 12 month period. They helped us find our most successful Web Developer yet!"

- Joe Perkins, Founder at Chaptr

THE SOLUTION

The SearchPlus service was a perfect fit for Chaptr – The Ripple team took over the time consuming process of searching, screening and selecting the most suitable candidates.

After fully understanding the requirement and working closely with Chaptr on the screening criteria, Ripple produced a short list of five candidates, each carefully selected and presented with their own 10 minute video interview.

After interviewing three of the five shortlisted candidates, a Front End Developer was hired on a remote basis (a first for Chaptr) and the recruitment fee was spread over 12 months, helping with cash flow and reducing potential risk.

CLIENT CONSULTATION

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